![]() To be eligible for a return, your item must be unused and in the same condition that you received it. All returns must be accompanied by a copy of your proof of purchase. Any piece of jewelry that has not be worn, scratched, damaged, made to order or altered in any way (including resize) and shipped back to us within 30 days of delivery, is entitled to offer a return or exchange. We want you to love your purchase! We are happy to offer exchange policies within 7 days if they are defective or damaged because of our manufacture fault. A high-quality presentation box to keep your jewelry while you’re not wearing it. Packaging:Įach item comes in a premium Purplemay gift jewelry box and wrapped beautifully as a gift. We will keep you up to date with the progress of your repair/replacement, and the item will be returned to you when the repair/replacement is complete. ![]() We are unable to assume liability for damage, loss or theft during transport. You will be responsible for paying for your own shipping costs for returning your item. Purplemay’s designs are subject to international copyright.įor your own security, we would like to point out that defective jewelry should be returned to us by registered mail or as a parcel with return receipt. Please retain your receipt or pass it onto the gift recipient, as the original proof of purchase is the warranty and contact us at infopraise.store. If a receipt is not available, a credit card or bank statement will suffice.
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