![]() Please keep any packaging and damaged items as is, as these are required for the claim process. Please do not return the damaged goods without notifying us first as we will need to make arrangements for the return from our end. If your products did not reach you in perfect condition, please notify us as soon as possible and we will endeavour to sort out the issue. If we are delivering to a business, please provide the business name in the delivery address. Alternatively, they will leave a card to call. If you are not at home, the courier driver typically leaves the parcel at the door or close by. Our packages are non-signature parcels unless requested. Should you have any special delivery instructions, please leave the details in the ‘Delivery Instructions’ field provided at the check out. *If your items are out of stock or out of our shipping zones, we will contact you promptly with an expected date of shipping. Please allow 2-3 working days for your order to arrive* For all other orders below this amount, there is a delivery fee of $5.00. We offer FREE COURIERPOST DELIVERY on all orders $100 and over within New Zealand.
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